At some point, even the best-run business will encounter and have to deal with a customer complaint.
7 ways to turn customer complaints into valuable learning experiences Read More »
Social media has become a crucial component of nearly every business’s overall marketing strategy. While sharing high-quality content is crucial, the best social media strategies aren’t one-way message boards.
8 ways to improve your business’s social media presence and enhance audience engagement Read More »
General Mills faced a PR crisis earlier this year when someone posted a claim on social media saying that he’d found shrimp tails in his Cinnamon Toast Crunch breakfast cereal; company leaders took heat for not responding properly or with enough speed.
13 Best Next Steps To Take When Customer Complaints Go Viral Read More »
There’s more to every job candidate than just their résumé. While a list of skills provides useful insight into how well an applicant’s experiences match the position requirements, it won’t provide enough information to help you know whether that person is the right fit for your organization.
15 social media marketing myths you shouldn’t believe Read More »
With the rise of social media influencers affecting marketing techniques, businesses are embracing this new facet of online business sales. Many modern-day businesses have simply evolved their marketing tactics from traditional to digital with ease.
7 Smart Uses Of Influencer Marketing And Why They’re Effective Read More »
Depending on their age and stage of life, the nation’s two youngest generations are getting a first taste of what it’s like to be a remote worker, home-schooling parent, or web-only shopper.
COVID-19’s Impact on Millennial and Gen Z Media Habits — And How Marketers Should Pivot Read More »
Generation Y, or better known as Millennials, has been the apple of every marketer’s eye with 73 million strong, and spend a collective of $600 billion annually in the U.S.
Tailoring Your Marketing Messages to Gen Y and Gen Z Consumers Read More »
Social media is an important part of any company’s marketing strategy. While social media savvy helps promote brand recognition and overall success, one misstep can bring a business unwanted attention—even national infamy.
14 Social Media Faux Pas To Avoid At All Costs Read More »
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