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Agency Press

How to leverage summer internships: 14 tasks for agency interns

Summer internships are more than just a resume booster—they’re a powerful opportunity for agencies to build future talent and get fresh perspectives on key initiatives. In Forbes Agency Council latest article, Jessica Hawthorne-Castro shares which tasks interns can take on to deliver real value and gain meaningful experience.

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How to plan and lead with confidence (even during uncertainty)

In today’s ever-changing business landscape, uncertainty is a constant. However, effective leadership involves navigating these challenges with confidence and adaptability. In Business Journals Leadership Trust latest article, Jessica Hawthorne-Castro provides valuable insight that can help leaders not only survive but thrive during uncertain times.

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How to make the most of AI: 19 low-cost solutions for smaller agencies

In today’s competitive landscape, small agencies can harness the power of AI without breaking the bank. In Forbes Agency Council latest article, Jessica Hawthorne-Castro shares her low-cost AI solution that enable lean teams to enhance productivity, creativity and client engagement. These tools demonstrate that with the right resources, smaller agencies can compete effectively with larger counterparts.

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10 must-have tools for the best digital marketing workflow

In the ever-evolving landscape of digital marketing, having the right tools is crucial for efficiency and success. In Forbes Agency Council latest article, Jessica Hawthorne-Castro shares her must-have tool that top marketers rely on to optimize their workflows. From AI-powered assistants to comprehensive analytics platforms, these tools are designed to enhance productivity and drive results.

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5 drivers of full-funnel growth with CRM and CDP data

Full-funnel growth isn’t just a buzzword—it’s a necessity in today’s data-driven landscape. In her latest article for MarTech, Jessica Hawthorne-Castro breaks down 5 key drivers of full-funnel growth using CRM and CDP data. Whether you’re working to align marketing and sales or looking to better personalize customer journeys, this is a smart, actionable read.

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Unlocking Growth: Building Out Your High-Performing Funnel Strategy. LeadsCon 2025 Key Takeaways and Practical Action Steps.

Everybody loves the bottom of the funnel. High converting, low hanging fruit, am I right? But you’ve got to feed the top to keep that flywheel spinning. So, what’s the secret? Our VP of Marketing, Karla Crawford Kerr hosted a panel discussion at LeadsCon Las Vegas last month and surfaced some key takeaways, including the direct correlation between brand initiatives & measurable sales lift, and defining agreed-upon measurement models that will validate the effects.

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How to provide stellar customer service (even with a lean team)

Delivering exceptional customer service isn’t just a “big team” advantage — it’s a mindset and a strategy. In Business Journals Leadership Trust latest article, Jessica Hawthorne-Castro offers practical insights on how lean teams can still create standout customer experiences by focusing on responsiveness, personalization and smart prioritization. Whether you’re part of a growing startup or managing a small but mighty team, these takeaways are worth the read.

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