10 key strategies to help B2C businesses maintain consumer trust

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Author:

Question: What’s one of the 10 key strategies to help B2C businesses maintain consumer trust?
Answer: Solicit customer feedback.

“Having direct feedback from your customer is important. It can both increase loyalty and create the opportunity to correct any challenges that might have occurred during their interaction with your brand.”
Jessica Hawthorne-Castro, Hawthorne Advertising

For the full article go to “10 key strategies to help B2C businesses maintain consumer trust” at The Business Journals.

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