How businesses can turn customer complaints into valuable lessons
Question: What’s one of the 13 ways businesses can turn customer complaints into valuable lessons?
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Customer Complaints
7 ways to turn customer complaints into valuable learning experiences
At some point, even the best-run business will encounter and have to deal with a customer complaint.
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11 Impactful Pieces Of Career Advice For Agency Pros
From books to blog posts to podcasts, there’s no shortage of career advice available out there for agency professionals.
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13 Best Next Steps To Take When Customer Complaints Go Viral
General Mills faced a PR crisis earlier this year when someone posted a claim on social media saying that he’d found shrimp tails in his Cinnamon Toast Crunch breakfast cereal; company leaders took heat for not responding properly or with enough speed.
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